FAQs

Visiting Us In Store?

visit us ANYTIME TUESDAY - SATURDAY 10AM - 4PM

When Will I Receive My Artwork Following A Purchase Online?

You will receive a confirmation email immediately to confirm your order. A member of our team will then be in contact to arrange a convenient delivery date. Most deliveries are completed within 14 days.

How Much Does It Cost To Have An Artwork Delivered?

This depends on several factors - the size, weight and value of the artwork as well as your location. When purchasing work to be delivered in the UK, the shipping cost is calculated at checkout. There will also be an option to collect from the gallery or please email to receive an overseas quotation.

Larger pieces of work than 50cm x 60cm are all sent as standard by professional art couriers. ThIS COST IS CHARGED SEPARATELY BY INVOICE ON A QUOTE BY QUOTE BASIS. PLEASE EMAIL FOR A QUOTATION. AVERAGE UK COSTS RANGE FROM £50 - £200.

How Do You Deliver My Artwork?

Artworks smaller than 50x60cm will be sent using a tracked and signed for Royal Mail service. Larger artworks will be sent using an art courier. You will always be informed of the expected day that your artwork will arrive and we will discuss this with you prior to sending to ensure a convenient time.

Can I Collect An Online Purchase From The Studio?

Yes of course.

When ordering online there will be an option to ‘collect from the studio’ - we will then be in touch to let you know when the artwork is ready for collection.

Do You Offer A Refund For Artwork Purchased Online?

We can offer a refund for up to 7 days after receiving your artwork, as long as it is returned to us in perfect condition. We are happy to offer a credit note for the gallery or an exchange for up to 14 days after purchase ** unless defective, delivery costs are non refundable and returns are at clients’ expense.

Can I Purchase A Gift Voucher ?

Yes you can - head to the “ Gift Voucher” section in our web store, email us at caroline@milieustudios.co.uk if you have any further questions.

How Do I Book A Curation Or Advisory Appointment?

We offer private advisory and styling appointments by the hour, we will discuss your project and look to help guide you into sourcing timeless pieces of artwork that connect to your interests, property and desires. We can also help to arrange commissions and bring your vision for your collection to life. Appointments are charged at £50 an hour upfront and invoice deductible.

How Does Your Turnkey Styling Service Work?

Our turnkey project management service is a great option should you live remotely or require more in depth project styling. We can liaise with contractors and letting agents to assist with all areas of property styling, sourcing to your budget, final installation, staging and curation.

As both commercial and private residential property stylists we can tailor your project to your requirements and help to become a one stop shop for all your installation and purchasing. Creating timeless, quality interiors that are both functional and beautiful. That stand out in a competitive rental market.

Our artist led design is unique and we only work with the best makers, producers and crafts people, You can expect a quality installation that will be remembered and stand the test of time.

We specialise in the finishing touches that help to create interiors that speak of their heritage and form effortless design to fall in love with.